FAQ

  1. Who can consume Bird’s Nest to obtain the health benefits?

    Our Bird’s Nest can be consumed by a wide range of individuals from 1-year old to the eldery.

  2. What are the health benefits we can obtain from Bird’s Nest?

    To name a few, these are the benefits of consuming Bird’s Nest:

    • Stimulates the cell regeneration and revitalization
    • Strengthens the heart
    • Enhances general immunity and also for fetus if consumed by pregnant woman
    • Replenishes strength and vitality
    • Acts as anti-aging element
    • Improves metabolism
  3. What is the extra benefits of the Bird’s Nest products of PT Natura Karunia Agung?

    We pride ourselves to have the highest quality and being 100% natural products. Compared to similar Bird’s Nest products available, our products are:

    • Higher in raw quality
    • Packaged neatly and attractively using high quality materials to ensure the quality of the Bird’s Nest inside. (in the sense of what? Safety? Sealed? Design? Need to clarify)
    • More accommodating to the requirements and conditions from market demands in terms of quality and purity
    • Comes in several product options that can suit the needs of a wide variety of markets.
    • Our products are the perfect option for personal consumption and for exclusive gift for families, friends, colleagues, etc.
  4. How does PT Natura Karunia Agung maintain the quality of the Bird’s Nest products?

    At PT Natura Karunia Agung, our products are handled by well-trained and competent personnel according to food safety, cleanliness and hygiene procedures (GMP, HACCP, and ISO 22000). We also continuously incorporate the government and customers’ requirements to ensure our products are always of the highest quality and safe to consume. We also guarantee our products to always be natural and fresh, attractively and thoroughly packaged, and quality controlled to the highest standard. From the raw material to the hands of the customers, we put our best effort every step along the way.

  5. How long can we store the Bird’s Nest products before they expire?

    Our products are processed, packaged and sealed using the best practice standard available in the industry. Normally, our products stored in a cool place without direct exposure to sunlight will have a shelf life of 24 months up to 26 months after the production date.

  6. What is the difference among the available products?

    All our products are derived from the same natural and selected raw Bird’s Nest. The main difference is in the wholeness of the raw materials which in turn will affect the shape of the end products. However, all products are treated with the same quality control and have the same health benefits.

  7. Where do you ship your products at the moment?

    Right now, we are shipping from Jakarta, Indonesia, to almost every destination worldwide.

    For both national and international destinations we only use trusted and prominent courier services to ensure our product’s handling and safety. 

  8. How long does it take for an order to ship?

    Usually it takes 3 up to 5 business days for us to process the purchase order. Shipment durations will depend on the destination and the custom regulations at the destination point. For Nationwide delivery usually need 7 days of shipment.

  9. How can we participate in becoming a wholesale distributor for PT Natura Karunia Agung?

    We are open for partnerships and new wholesale distribution channels. Interested parties can write down their email address here  and we will contact you with the application terms and conditions shortly.

    Alternatively, you can contact us via email address (cs@naturakarunia.com).

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